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This version is a translation of the French version.
Only the French version can serve as a legal basis

This general conditions of sale established relations contract between Art & Stick and all users of the site (and all its geographical adaptations); the 2 parties accepting them without reserve.

Except notwithstanding prior, express, and written, only these general conditions of sale are applicable on our products and services and replace all other conditions.

The site may, at any time, subject to change. These amendments are effective as from their updates online and may not apply to the contracts previously.

Therefore validating the command, it will be considered that the general sales conditions (below), valid on the date of this same command, will be accepted without reserve by the buyer.

Art & Stick undertakes to respect all legal provisions relating to distance selling.

Art & Stick recalled that only major physical persons can find a sale on this site.


The selling prices are indicated in euro, VAT included (unless otherwise noted) and excluding delivery costs. These costs will be calculated once the delivery country selected in the transition from command. The client will be therefore notified of these costs before the finalization of the command.

Prices are likely to be modified at any time. The prices in effect on the site the order will be applied.

Customs duties, import duties, state taxes or other taxes may be payable. These rights and sums are not the purview of Art & Stick.


Art & Stick products are, for some, subject to the constraints of production "tailor-made": colour, material and the dimensions are defined by the client. However, if a colour or material had just missed in our stocks, Art & Stick agrees to contact the client by e-mail, within a period of 5 days from the date of the order, to inform the time and to indicate in what time frame this product could be delivered.


Our articles are orderable via the site internet (as well as all its geographical adaptations); and this, 24 hours a day and 7 days a week. The command may be registered only if the user is clearly identified by the entry of his ID and password which are strictly personal.

Any validation of order is acceptance of the prices and descriptions of the products ordered. By passing an on-line order, the customer reports explicitly that he wants to conclude a contract of sale with Art & Stick and be in agreement with this general conditions of sale. The order will be effective when the total payment thereof will be made. Then, the client is informed about this order confirmation by e-mail that summarizes the terms thereof.

Any modification or termination of an order requested by the purchaser will be taken into consideration if it is received at Art & Stick before executing the command, by e-mail by specifying the references mentioned on the order form.


All payments made on Art & are evaluated and controlled by our BNP Paribas Fortis Bank or by Paypal or by HiPay Wallet.

Several payment options are available to the client:

- By HiPay: which accept major Bank and credit cards: Visa, Master-Card, CB, Bancontact, Mister Cash, Maestro, ...

- By Paypal

- By bank transfer

Art & Stick ensures safe payment. Banking data are fully encrypted and protected by the SSL protocol to ensure their confidentiality. Therefore, banking data never arrive on site Art &


Any breach by the customer, total or partial, of its payment obligations or any delay, will entail, without prejudice to all damages, the payment of the lump sum indemnity for recovery costs of 40 euros. Any delay in payment shall give rise to a delay penalty calculated by application to the sums remaining due at a rate of 12% without this penalty affecting the indebtedness of the debt. Late penalties are due without a reminder required.


Until full payment of the products, they remain the full property of Art & Stick.


Art&Stick is committed toprepare orders as soon as possible

Cutted stickers: A delay of 1 to maximum 3 working days is necessary for the realization of stickers

Printed stickers (multicolor): A time limit of 5 to maximum 10 working days is required for printing and cutting

Textiles: A period of 2 to maximum 5 working days is necessary for their realization

It is understood that this deadline will not be met during periods of closure of the company Art&Stick.During these periods, a clear message will be indicated on the site.

In case of strike of carriers, suppliers,... these delays will be of course lying...


Art & Stick is committed to make the deliveries of the items ordered in the shortest time and by the selected means of delivery.

Different ways of delivery available for the customer

- Via B Post with follow-up.

- Via B Post without follow-up only if the size of the shipment allows it.

- Via Mondial Relay: the client will choose the appropriate Mondial Relay point in the list established by the company Mondial Relay. For withdrawals of package, a piece of identity isrequired. Otherwise, the products ordered will not be delivered.

The products will be delivered to the address indicated in the command. However, if the delivery address is different from the billing address, it is necessary to stipulate it in the ordering process.

Here are the delivery times - off your order preparation time (cutting, packaging,...)

  B-Post without follow-up B-Post with follow-upMondial Relay
Belgium 1 day 1 day 1 week
France 3 days 3 days 1 week
E-U Countries 3 days 3 to 5 days N.A.
Europe(Off E-U)4 days 4 to 8 days N.A.
rest of the world See B-POST4 to 8 days N.A.

Everything is implemented to meet the delivery times mentioned on the Site. Nevertheless Art & Stick cannot be held responsible for the consequences due to a delay in delivery or loss of packages from our intermediaries of delivery.

The client will check the State of packaging and compliance of the product delivered and indicate, where appropriate, on the delivery order, any anomalies by signed handwritten reserves.


For custom goods, the right of withdrawal is excluded unless, exceptionally, the responsibility had to be attributed to Art & Stick (The sizing guide being present for textiles, a problem of size cannot be a cause of return). For other products, the customer has a period of 14 days to return the merchandise. The return will be made with follow-up which provides return's proof. Of course, port expenses will be borne by the customer.


Art & Stick has, for all stages of access to the site, of the process of delivery or of posterior services, only an obligation of means.

Art & Stick cannot be liable for any inconvenience or damage inherent in the use of the Internet, including rupture of the service, an external intrusion or the presence of computer viruses, or any fact qualified force major (such as flood, fire, natural disasters, accidents, total or partial strikes, war, riot, government decisions).

Art & Stick cannot be held responsible for damages of any nature which could be the result of a malfunction or misuse of the marketed products.

In the light of the extensible nature of certain products and materials used, dimensions can vary very slightly.

Unfortunately colours cannot be reproduced accurately through screen, Art & Stick makes every effort to approaching the maximum.


The information provided is strictly confidential and are intended only for Art & Stick. Being essential for the processing and delivery of orders, as well as the establishment of invoices, their absence result in order cancellation. By registering on the Site, the client undertakes to provide sincere and true information.


These terms and conditions apply for the duration of the online services offered by Art & Stick.


In the case where one of the clauses of this contract would be null and void by a change of legislation, regulation or by a court decision, this cannot in any way affect the validity and compliance with the present general conditions of sale.


Any claim shall be transmitted by recommended to the Art & Stick company located rue de Brabant, 83 6200 Châtelineau, within 8 days after receipt of the delivery of the goods.

LThis contract is subject to Belgian law. The competent judicial arrondissement, in case of dispute, being the one of Charleroi. The language of this contract is the French language.


Company : Art & Stick

Company no.: 0839.600.524

Rue de Brabant, 83 6200 Châtelineau

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